Dear Diane: I have had this problem. I don't blame the customer, because I'm the same way. I don't usually look for every detail about delivery on products, because I assume it is in inventory. Many bulb customers are not experts on planting times, and, especially, unaware of the fact we have to wait to get our bulbs from other locations. Anyway, this year I have attempted to make it so clear, that you would have to be asleep not to know. When the customer prints their invoice out on screen, and receives the invoice via e-mail, every single flower bulb description includes a phrase like, "Shipping by October/November". Now, I fully expect the group of bulbs related to that phrase to be completely shipped out by mid-October, so my customers won't likely begin to fidget until late October. My late shipping speculation probably looses some customers, but the ones I get will hopefully be pleasantly surprised. Last fall I had to take a break because of the move, but just about every season previous to that, my suppliers would not deliver to me when expected (eh hem... promised), so, my expected delivery date to my customer, was almost always wrong... Lots of e-mail and telephone calls. Again, I don't blame them, but it is time consuming. Anyway, just an idea. I can't prove it works until the end of the season. Mr. Kelly M. Irvin The Bulbmeister 10846 Hodge Ln Gravette, AR 72736 479-366-4968 USDA Cold Hardiness Zone 6b E-mail: mailto:firstname.lastname@example.org Website: http://www.bulbmeister.com/ Forum: http://www.bulbmeister.com/forum/ Diana Chapman wrote: > This is an appeal to other mail-order nursery owners. Everyone else can > skip it!!