bounces/disabled accounts

Kelly Irvin
Mon, 18 Feb 2008 15:25:18 PST
Mary Sue:

I will suggest here that, for anybody who carries a free mail account 
like Yahoo or Hotmail, most if not all accounts like this only provide a 
certain (small) amount of their own disk space for you to keep your 
e-mails stored. If people are viewing their e-mail through their 
browser, they need to routinely go through their accounts and actually 
delete files or download them to their computer then delete them at the 
account location.

Some of the free accounts may not let you download your e-mail, but, 
otherwise, if you can get a program like Thunderbird or Eudora and set 
it up to download your incoming e-mails from the free service, there 
will be an option in Thunderbird or Eudora (Macs have built in software 
with a very original name, Mail) to also leave the e-mail on the server 
or delete it automatically once downloaded. Select the option to delete 
it on the server automatically once downloaded to your computer. This 
will keep your Yahoo or similar account from bloating with e-mails 
you've already read and maybe forgotten about. I get bounces back, 
especially from customer accounts who use Yahoo, with a message letting 
me know their mailbox is full and they will not receive the message.

Mr. Kelly M. Irvin
10850 Hodge Ln
Gravette, AR 72736
USDA Cold Hardiness Zone 6a/b

Mary Sue Ittner wrote:
> I believe there are many reasons for bounces. Generally the bounce messages 
> gives a clue. Sometimes it says that the mailbox is full. Sometimes the 
> message says there is no such person (perhaps that person has changed 
> emails and not changed the list subscription).  Sometimes there is a 
> message indicating the message may have triggered a spam service to block 
> the sender. Sometimes there is a message indicating the content of the 
> message was not acceptable. Sometimes there is a message that something 
> isn't working temporarily and the message is delayed and may be delivered 
> later.
> PBS list administrators don't get these bounce messages until at least five 
> messages have bounced and then the mailman program that is used for our 
> list disables that subscriber so that messages do not continue to bounce. 
> We get the disabling bounce message only. Afterwards periodically a message 
> goes out to the person who is now set not to get any pbs mail telling them 
> to reenable their pbs list account. If a certain number of those messages 
> bounce, the person is unsubscribed from the list. Tsuh Yang included the 
> message that gets sent out. When some of the Yahoo subscribers were 
> disabled the first time, some people reenabled their subscriptions right 
> away. Others didn't so eventually I reenabled the rest of them, but if this 
> is a continuing problem with Yahoo another solution needs to be found. This 
> was more of a problem for people getting individual messages than for 
> digest subscribers so perhaps changing to digest would work.
> If you are going to be away and have one of those limited storage email 
> systems that Ken was talking about (not everyone has a limit) it is a good 
> idea to set yourself to nomail before you leave and just check the archives 
> when you get back to see if you missed anything. In this case I believe the 
> problem is Yahoo, not the individuals not clearing their accounts. And I'm 
> not convinced it has anything to do with the content of the messages.
> The Yahoo messages that have been bouncing have this message:
> delivery temporarily suspended: host
>[] refused to talk to me: 421 4.7.0 
> [TS01]
>      Messages from temporarily deferred due to user complaints -
>; see
> This indicates to me that yahoo is targeting either our list or perhaps 
> ibiblio for some undisclosed complaint. If anyone in our group knows how to 
> sort it out please speak up. I've asked the Yahoo users to check with Yahoo 
> or to get a alternate email to use for the list.
> Diane Whitehead, another list administrator, who also is a list 
> administrator for the Medit-List, says they are getting bounces from Yahoo 
> on that list too with the same message.
> Mary Sue
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> pbs mailing list

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