Bill and Diane, A very effective way of handling this problem is setting an auto-reply for your email messages. Every email gets a response email with the politely exasperated message you hope to convey which can include the suggestion people pose their question to the PBS. It's usually easy to configure an auto-reply in your email program, which you can then easily turn-on or off (and edit for timeliness) as the need arises. And of course you can still send a real reply to the emails that merit a response. -|<ipp > From: billthebulbbaron@aol.com > Date: Tue, 25 Feb 2014 10:12:41 -0800 > To: pbs@lists.ibiblio.org > Subject: Re: [pbs] Telos Rare Bulbs > > > > > Greetings Diana, > > Sounds like my situation likewise, exactly, virtually word for word! This is precisely what I have been trying to explain to my customers. I wish for "brain wifi" so I could install the understanding into the skeptics. > > Best wishes, > Bill the Bulb Baron > _______________________________________________ > pbs mailing list > pbs@lists.ibiblio.org > http://pacificbulbsociety.org/list.php > http://pacificbulbsociety.org/pbswiki/