I use Register.com and have always gotten good service. I think if you just go to one of the reputable outfits and tell them you want them to handle your renewals, they will know how to take custody of the matter.
Bob
On Tuesday, May 26, 2020, 08:55:47 AM EDT, Diana Chapman via pbs <pbs@lists.pacificbulbsociety.net> wrote:
I have been swamped with inquiries asking if I am still in business.
I renewed my domain about ten days ago. The company, Mister.net, has
not processed the renewal. This outfit did this last year also, and my
web site was down for over a week. I have tried to get the EPP code
from them so that I can transfer to another company, but they do not
answer my e-mails, so basically are holding me hostage. I spent a month
last year trying to transfer until I gave up, and now am in the same
situation again. Checking with the Better Business Bureau, there are
numerous complaints of a similar nature.
If anyone can tell me how to get the EPP code from this outfit so that I
can register with a different host, please let me know, I would be most
grateful.
Diana Chapman
Telos Rare Bulbs
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