Telos Rare Bulbs

Aad van Beek via pbs pbs@lists.pacificbulbsociety.net
Wed, 17 Feb 2021 11:27:06 PST
Maybe revamping the website to something modern would be more efficient than spending all the time on answering questions. 

-----Original Message-----
From: pbs <pbs-bounces@lists.pacificbulbsociety.net> On Behalf Of Diana Chapman via pbs
Sent: Wednesday, February 17, 2021 4:40 PM
To: pbs@lists.pacificbulbsociety.net
Cc: Diana Chapman <rarebulbs@suddenlink.net>
Subject: Re: [pbs] Telos Rare Bulbs

A few requests:

When you e-mail me an order (which is perfectly fine), PLEASE put your name and address on the order.  You might be amazed at how many orders I get without this information.

Please read the genus description to see when bulbs will ship.  I am getting many orders for species like Oxalis, Narcissus or Calochortus which are shipped in summer when dormant, the customer expecting to get them now.

It seems that most people are using their cell phones to look at the web site and order, without reading descriptions or details about shipping. 
Answering questions such as 'how much is this bulb', 'when does this ship', etc. is eating up huge amounts of my time, sometimes necessitating a half dozen e-mails to the same customer. All the information you should need is on the web site, please take the time to read it.

I do realize that the main culprits are probably not PBS members and that some may be overcome with excitement at seeing a bulb that they want, thereby prompting a hasty e-mail, so I am trying to be patient, but I do need some time in the day to pry myself away from the computer to take care of my bulbs and pack orders.

Diana
Telos Rare Bulbs
http://www.telosrarebulbs.com/


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