Telos Rare Bulbs

Diana Chapman via pbs pbs@lists.pacificbulbsociety.net
Wed, 17 Feb 2021 16:11:56 PST
I thank you all for the kind and positive comments.  I can't tell you 
how much that means to me.

I don't mean to complain about customers asking questions, just silly 
ones like 'how much is this bulb?'.  I try to answer all questions, and 
give advice where necessary.  In these modern times, it is rare to be 
able to communicate with a real person, only with the small specialty 
nurseries will you get personalized care.   That makes it special for me 
too, I feel I know some of my customers.  People send me pictures of 
their bulbs, or of their greenhouses or gardens, and that is really 
wonderful, I feel I have friends all over the world.

Again, many thanks for your supportive comments.

Diana
Telos
> For great, unusual plants I’ll happily deal with a non-professionally designed website.  I’m hot after the plants not the graphic design.  So as long as I can figure out how to pick the plant and pay for it I’m good.
>
> Jan
>
>> On Feb 17, 2021, at 2:47 PM, Arnold Trachtenberg via pbs <pbs@lists.pacificbulbsociety.net> wrote:
>>
>> i think we can show our thanks to Diane and Robin by patronizing their nurseries.
>> Even if it's only  a bulb or two.
>>
>> I heard a quote once about small specialist nurseries.
>> How do you make some money with a specialist nursery?
>> "Start with a lot of money"
>>
>> ArnoldSnow coming in NJ
>>
>>
>>
>> -----Original Message-----
>> From: Vlad Hempel via pbs <pbs@lists.pacificbulbsociety.net>
>> To: Pacific Bulb Society <pbs@lists.pacificbulbsociety.net>
>> Cc: Vlad Hempel <vlad.hempel@gmail.com>
>> Sent: Wed, Feb 17, 2021 3:57 pm
>> Subject: Re: [pbs] Telos Rare Bulbs
>>
>> If I may add my two cents:
>>
>> Diana, I find your website good enough for what it is.
>>
>> Being a bulb enthusiast myself and not from US, I took time to read through
>> the conditions (especially the international orders page).
>>
>> I think your request about name and address is essential.
>>
>> Please continue to offers these gems. There are hardly any place that offer
>> so many generas and species in one place.
>>
>> Greetings from Berlin,
>> Vlad
>>
>>
>>
>>
>> On Wed 17. Feb 2021 at 21:43 Diana Chapman via pbs <
>> pbs@lists.pacificbulbsociety.net> wrote:
>>
>>> Thank you, Robin.  It has actually taken me the best part of three weeks
>>> just to update the availability on the web site, and I still have the
>>> greenhouses to take care of and orders to fill.  As for hiring someone
>>> to do it, I couldn't possibly afford it, and anyway, I tried some time
>>> back to have someone make a cd of bulbs that I would provide to
>>> customers and it was a total nightmare, she couldn't understand the
>>> names, couldn't spell them, even with me going over them carefully, and
>>> I finally abandoned it.  So, if my web site is clunky and 'not modern',
>>> that's the way it is.  I have rarely had any complaints about it.
>>>
>>> Diana
>>> Telos
>>>> A suggestion that revamping our websites that would avoid questions and
>>> other issues is great. But when you're a single proprietor with no paid
>>> help and when revamping takes an incredible amount of time and resources,
>>> it's much, much more difficult. We struggle along as best we can and make
>>> changes as we can, but for me the last two years have been very difficult
>>> due to family issues, a major move and other obligations. Oh, yes, and a
>>> grandson who is no longer readily available... Given the pandemic and the
>>> fact that we all have family, often elderly or otherwise needing
>>> assistance, things don't happen as quickly or efficiently as they should.
>>>> Right now I'm faced with at least updating some website information and
>>> finding the time, let alone determining the best way to do it, can be
>>> roadblocks in themselves.
>>>> So, these upgrades will get done, but for specialist nurseries, these
>>> take a lower priority than making sure we have unusual and/or rare plants
>>> available for the plant lovers who support us. Personally, I'll put up with
>>> clunky websites to get what I want, knowing I can't get a plant anywhere
>>> else nearly as easily.
>>>> Robin Hansen
>>>> Hansen Nursery
>>>> In the southern wilds of Coos County, Oregon
>>>>
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