bulb orders from big bulb companies

James Waddick jwaddick@kc.rr.com
Wed, 28 Nov 2018 15:04:40 PST
From the Department of ‘I Don’t know if it is true, but I think it is’:

	I suspect that quality control in a large company of any sort is always a difficulty and one ‘rogue’ employee that doesn’t ‘care’ quite as much as the big boss can let some poor quality merchandise go through the system and get sent to customers. 

	I believe having an opinion is very important.  I appreciate hearing boith the GOOD and the BAD. I also think these experiences should be qualified as one person’s experience and how things worked out. If you have a bad experience share the details including the exact nameof the offender, but if the company clears things up, it is also important to give them the benefit of thier actions.

	We have recently had good fedback about one of the GOOD guys, Telos Rare Bulbs who not only announced their sale to our members, but also solicited CA wildfire donations as an extended good deed. 

	If you have a bad experience I think it is a good idea to mention these problems, but don’t assume it is the standard for all actions of the company. 

		Be kind		Jim W. 

On Nov 28, 2018, at 2:13 PM, Hansen Nursery <robin@hansennursery.com> wrote:

" We seem to have a policy of not naming offending vendors on 
this list, but should we?"

I think offenders should be listed, with the caveat that the complaints are
specific and deal with facts.  I don't want to hear innuendo, opinions, or
assumptions or what happened three years ago, only what has just happened,
say, in the last 2-3 months.  Is that doable?

Hansen Nursery

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Dr. James Waddick
8871 NW Brostrom Rd
Kansas City, MO 64152-2711
Phone     816-746-1949

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