This is consistent with my experience. While "the system" might be less than user-friendly at times, the folks I have dealt with at APHIS (in ATL) have been very helpful and cooperative. Maybe they are fellow plant lovers. Bob E TN _______________________________________________ pbs mailing list pbs@lists.pacificbulbsociety.net http://lists.pacificbulbsociety.net/cgi-bin/… Unsubscribe: <mailto:pbs-unsubscribe@lists.pacificbulbsociety.net>